Your Visit


Welcome

Your first visit is very important to us and we are focused on helping you feel as comfortable and energized about being healthy as possible.  Below is information that will help you understand our process and how you can prepare so that we can best serve you.

In Person, Phone or Online Visit

In Person

Learn to eat and live more healthfully, in the comfort of our cozy office, at the local market, or in your home. We give you all the guidance and support you need, tailored specifically for you.

Among the things you can learn:

  • How to eat healthfully to suit your needs and your lifestyle
  • How to shop smartly in less time — and save money
  • Tips and strategies for assembling fast, easy, nutritious meals
  • How to take better care of yourself
  • Tons of interesting facts about food, health, nutrition, and disease prevention
  • That when you eat well it is amazing how much better you feel and how much more energy you have!

We focus on creating a program that accommodates your likes, dislikes and needs.

Phone or Online

No matter where you live, we can help you eat and live more healthfully. You can get all the guidance and support you need, without having to leave the comfort of your home or office.

Among the things you can learn:

  • How to eat healthfully to suit your needs and your lifestyle
  • How to shop smartly in less time — and save money
  • Tips and strategies for assembling fast, easy, nutritious meals
  • How to take better care of yourself
  • Tons of interesting facts about food, health, nutrition, and disease prevention
  • That when you eat well it is amazing how much better you feel and how much more energy you have!

We offer individual telephone coaching, group conference calls, Internet-based counseling, and e-mail support. Our distance programs are great for the busy executive, traveler, stay-at-home mom, or anyone for whom time or transportation is a factor.

Before Your Visit

  1. Insurance.  Check with your insurance company about any dietitian-related services that may be covered under your policy. At this time, we accept ONLY Blue Cross Blue Shield (BCBS) insurance. But depending upon your policy, your visit may or may not be covered, so please contact them in advance. We are considered out-of-network for all other insurance companies and can provide you with an insurance form to submit for any potential reimbursement. You will be required to pay out-of-pocket for your visit at the time of service and can seek reimbursement from your insurance company thereafter.
  2. Finding the Right Dietitian for You.  When you schedule your appointment, please provide a few details about your health concerns and questions so we can be sure to pair you with the proper dietitian. If your visit is covered under BCBS insurance, Malia Dunn is currently our only staff dietitian taking insurance at this time. All other practitioners are out-of-network providers.
  3. Online Health Assessment. For your first visit with us, we will want to gather as much background information on you as possible. This will be done by filling out our online health assessment form. Once you schedule your first session, you will be sent an email with details on how to access our HIPAA-compliant patient portal, where you will be able to access and complete all required forms. Please complete these forms before your first visit so we can be as prepared as possible for your visit.
  4. Your History. Please contact your other healthcare providers to be sure they send us copies of any pertinent medical records or test results in a timely fashion. We prefer to have those on-hand prior to your visit, if possible. Otherwise, please bring copies with you. You can safely and securely upload test results through our patient portal. While this is not a requirement, it will greatly assist us in determining the best course for your nutritional care.
  5. List of Medications. Make a list of the medications you are taking including prescription as well as over-the-counter drugs, and any dietary or herbal supplements. It may be most helpful to bring the bottles with you, or take photos of the labels (being sure to capture the amounts and forms of ingredients contained in each supplement).
  6. Bring Your Person. Consider bringing a friend or relative with you on your visit. There is no additional charge for a friend or loved one to attend your session. It may helpful to bring someone to help you write things down, share medical information, and talk openly with us.
  7. Food Log.  Start keeping a food log and/or symptom log, if necessary. Be as specific as possible. We recommend a minimum of 3 days for a food log and a week to a month (or longer) for a symptom log.
  8. Your List of Questions. Write down a list of your primary questions and concerns. It’s important to us that we address what’s most important to you. And, people usually think they will be able to remember everything they want to discuss, but then often forget important details and/or questions once they’re sitting in our office.

During Your Visit

Whether your session is in person, by phone, or over the internet, plan to spend an hour with us on your first visit reviewing your medical history, lifestyle, food preferences and intake, health concerns and interests, and goals and intentions for our work together. We will be reviewing your completed medical forms (accessible via our secure HIPAA-compliant web-based patient portal), recent medical tests (if applicable), current food intake, medical history, health concerns, dietary supplement use, and your desired health outcomes. Together, we will devise a plan for moving forward. While specific recommendations and directives may be given at your first appointment, our initial consultation is typically an interview style appointment. This session lasts 1 hour.